Terms of Use

Last Updated: January 2025

Welcome to Nevicing Mobile Service. These Terms of Use govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Nevicing Mobile Service website (nevicing.mobi) or engaging our repair services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access or use our services.

2. About Nevicing Mobile Service

Nevicing Mobile Service is a professional smartphone repair service provider operating in Bengaluru, Karnataka, India. We specialize in repairs, upgrades, and maintenance services for smartphones of all major brands.

Business Information:

3. Services Provided

3.1 Repair Services

We provide professional smartphone repair services including but not limited to:

3.2 Service Estimates

All repair estimates are provided in good faith based on initial diagnosis. The final cost may vary if additional issues are discovered during the repair process. We will notify you of any changes before proceeding with additional work.

3.3 Service Authorization

By submitting your device for repair, you authorize us to perform the agreed-upon services. You represent that you are the legal owner of the device or have the authority to have it repaired.

4. Customer Responsibilities

4.1 Device Ownership

You represent and warrant that:

4.2 Data Backup

You are solely responsible for backing up all data on your device before submitting it for repair. While we take precautions to preserve data, some repairs may require data deletion. We are not responsible for any data loss during the repair process.

4.3 Password and Security

You must provide necessary passwords or disable security features (Find My iPhone, Google Lock, etc.) to allow us to test and repair your device. Failure to do so may delay or prevent service completion.

4.4 Removal of Accessories

Please remove all SIM cards, memory cards, cases, and personal accessories before submitting your device. We are not responsible for any accessories left with the device.

4.5 Accurate Information

You agree to provide accurate contact information and device information. You are responsible for notifying us of any changes to your contact details during the repair process.

5. Pricing and Payment

5.1 Pricing

All prices are displayed in Indian Rupees (INR) and are subject to change without notice. The price quoted at the time of service authorization is the price you will pay, unless additional work is authorized.

5.2 Payment Terms

5.3 Diagnostic Fees

We offer free diagnostic services for most repairs. However, complex diagnostics or diagnostic services where no repair is performed may incur a nominal fee, which will be disclosed upfront.

6. Warranties and Disclaimers

6.1 Service Warranty

We provide warranties on parts and labor as specified in our Return Policy. Warranty terms vary by service type and are clearly stated on your service invoice.

6.2 Disclaimer of Warranties

Except as expressly stated in our warranty policy:

6.3 Water Damage and Complex Repairs

Water damage and motherboard repairs are subject to additional terms:

7. Limitation of Liability

7.1 Maximum Liability

Our total liability for any claim arising from our services is limited to the actual cost of the repair service you paid. We are not liable for:

7.2 No Liability for Pre-existing Conditions

We are not liable for any pre-existing damage, defects, or issues that were not addressed as part of the authorized repair service.

7.3 Third-Party Products

We are not liable for the performance or quality of third-party products, software, or accessories not directly provided by us.

8. Device Abandonment

8.1 Pickup Deadline

Repaired devices must be picked up within 30 days of service completion notification. After 30 days, a storage fee may apply.

8.2 Abandoned Property

Devices not claimed within 90 days of service completion notification will be considered abandoned property. We reserve the right to dispose of abandoned devices in accordance with applicable laws, after making reasonable efforts to contact you.

9. Intellectual Property

9.1 Website Content

All content on the Nevicing Mobile Service website, including text, graphics, logos, images, and software, is the property of Nevicing Mobile Service or its licensors and is protected by copyright and intellectual property laws.

9.2 Permitted Use

You may view and print content from our website for personal, non-commercial use only. You may not:

9.3 Trademarks

All trademarks, service marks, and logos displayed on our website are the property of their respective owners. Nothing on this website grants you any license or right to use any trademark without prior written permission.

10. User Conduct

When using our website or services, you agree not to:

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.

By using our services, you consent to our privacy practices as described in our Privacy Policy.

12. Website Use and Availability

12.1 Website Access

We strive to maintain continuous website availability, but we do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or unforeseen technical issues.

12.2 Accuracy of Information

While we make every effort to ensure the accuracy of information on our website, we do not warrant that:

12.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.

13. Dispute Resolution

13.1 Informal Resolution

If you have a dispute with us, please contact us first to attempt an informal resolution. Most issues can be resolved through direct communication.

13.2 Governing Law

These Terms of Use are governed by the laws of India. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

13.3 Arbitration

For disputes that cannot be resolved informally, we prefer arbitration or mediation before pursuing litigation. Both parties agree to negotiate in good faith to resolve disputes amicably.

14. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to:

15. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. We will update the "Last Updated" date at the top of this page.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

16. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms of Use, together with our Privacy Policy, Return Policy, and Cookie Policy, constitute the entire agreement between you and Nevicing Mobile Service regarding our services and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms of Use, please contact us:

Nevicing Mobile Service
12 MG Road
Bengaluru, Karnataka
India

Phone: +91 98765 43210
Email: [email protected]

Business Hours:
Monday - Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM

19. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

Thank you for choosing Nevicing Mobile Service. We are committed to providing you with professional, reliable, and transparent smartphone repair services. If you have any questions about these terms, please don't hesitate to contact us.